Q&A with Jackie Hutchinson


Jackie and her daughter, Cara Brady (Photo credit to Phillip Kuruvita, Launceston) How did you find your start in the industry and how did you arrive at your current position? Firstly, let me start by staring that I promise my answers will get shorter after this one...! I commenced working for the TAB (now Tabcorp) as a Supervisor at Tabaret, the first gaming machine venue in Victoria. The venue was popular due to pent up demand (& great service by the team!) but really took off once gaming reel-style product was approved and taught me the importance of getting product matched to customer desire. With approval of gaming legislation and expansion of gaming across clubs & pubs I took the opportunity to move to the Greatest Team of All at the Geelong Football Club and the success of our Social Club venue was sadly at odds with our two Grand Final losses. I loved working for a sports organisation embedded within the community and delivering connection between members, guests and team. From there I joined the Crown Casino Melbourne opening team and enjoyed launching a multi-faceted service focused entertainment offering to the people of Melbourne. When I [...]